Onboard
Structured handover of code, infrastructure, access and documentation.
Managed IT & Application Support
Keep your applications, websites and technology systems reliable with structured maintenance, monitoring and technical support.
11 core capabilities
Managed IT & Application Support
How it works
How we deliver Managed IT & Application Support
Stabilize
Resolve critical issues and establish monitoring and backups.
Maintain
Routine updates, security patches and performance tuning.
Support
Ticket-based support with agreed priorities and escalation paths.
Improve
Regular reviews to reduce risk and plan enhancements.
Core capabilities
What we deliver as part of Managed IT & Application Support.
- Application maintenance
- Website maintenance
- Bug fixing
- Database support
- API/integration support
- Security updates
- Monitoring
- Backup & recovery
- Performance optimization
- Release/deployment support
- SLA-based support
Managed IT & Application Support
Discuss Managed Support
Share your requirements and we will suggest the right approach, team and engagement model.
Discuss Managed Support →
Case studies
Relevant case studies
PLANITSWISS
IT Support, Infrastructure Management & Technology Consulting
TAM AMERICA
Industry Specific News Portal. Premium Newsletter system.
Manchh
Customized News Portal. Well Connected Multi Categories. Poll System. Different Areas For Ad space
Engagement model
Flexible ways to work with us
Project-based delivery
Defined scope, milestones and deliverables for new builds or major upgrades.
Monthly application maintenance
Ongoing fixes, updates and improvements under a predictable monthly plan.
Managed IT / infrastructure support
Day-to-day management of servers, cloud environments and IT operations.
Dedicated engineering team
An extended team of engineers working closely alongside your roadmap.
Long-term technology partnership
Strategic technology support that evolves with your business over time.
Technical discovery / assessment
A focused review of your systems, risks and recommended next steps.
Can you support an application built by another team?
Yes. We start with a structured handover covering code, infrastructure, access and documentation before taking over support.
What does SLA-based support include?
Response and resolution targets, priority levels and escalation paths that are agreed at the start of the engagement.
Do you offer monthly maintenance plans?
Yes. Maintenance and support can run under a predictable monthly plan scoped to your applications.
Are monitoring and backups included?
They can be. Monitoring, backup and recovery responsibilities are agreed during onboarding based on your environment.